I ordered the Special Tibs, which had been my go-to dish from this restaurant for years. Unfortunately, I was really disappointed to see how much the quality has declined. What used to be such a great dish was now extremely greasy, with burnt meat and an overall poor taste and quality. Truly heartbreaking to see. RIP Zemeda Special Tibs. 😔 *** Update in response to the owner’s comment*** No one paid me to leave this review. I’ve ordered the Special Tibs many times because it used to be one of my favorite dishes, which is exactly why I noticed the decline in quality. My review was simply based on my most recent experience—the food was excessively greasy, the meat was burnt, and the overall taste and quality were disappointing. I’m not attacking your business; I’m sharing my honest experience as a longtime customer. I’m also not obligated to leave a positive review every time I have a good meal in order for a negative review to be considered fair or honest. Reviews are about sharing individual experiences, and unfortunately, this particular experience was a very disappointing one for me.
We’re very disappointed to read your review because we feel it does not accurately represent your experience with our business. Did someone paid you to do it this? You have ordered these same items from us many times over the past year, and we’re surprised that you are now leaving such a negative review. If you truly had a great experience and enjoyed your meals throughout the year, we would have appreciated hearing some positive feedback as well. We respect every customer’s right to share their experience, but we also believe reviews should be fair, honest, and based on the overall experience. We have always tried our best to serve you and provide good food and service. We’re not sure what changed or what caused this sudden negative review, but we hope you can understand our perspective as a small business that works hard every day to serve our customers.
