I want to love this place so oooh bad. I started out on the TOO Good to Go App and the picks were great. Food hit and yummy. Even ordered with friends a few times. I decided I'd stop in and actually eat for more variety. After 2 failed attempts (both time the lunch buffet was "just about to close". Well today I tried again SMH No buffet. Now instead an "all you can eat" lunch.... My server, Salim, was so unattentive. I saw him only when he dropped the food off and to collect my check. The food came out AFTER 15 minutes (I ordered the express) and everything was cold. How do you serve someone cold Butter Chicken? The "salad" was slices of dry unpeeled carrots and raw onions. My iceless lemonade was okay. Best part of the meal was the warm naan that came 8 minutes after I received my food. I was so disappointed and wont be ordering at all ever again.
Thank you for sharing your experience with us. I am truly sorry to hear about your recent visit. This falls far short of the standards we aim to provide, and I completely understand your frustration—especially after having such positive experiences with us previously on Too Good To Go and with your friends. we are addressing these issues with our front-of-house and kitchen teams immediately. We value your past support and would love the opportunity to make this right. Please reach out to us directly at [email protected] whenever you are open to it so we can discuss how we can regain your trust. Warmly, Karma Management team
