Kabobistan Afghan Sheeryakh Uzbeki Palau

غذا خوب و خوش‌مزه بود، اما متأسفانه سرویس‌دهی و نظافت رستوران نیاز به توجه و بهبود جدی داشت. چیزی که برایم بسیار غیرقابل‌درک و ناراحت‌کننده بود، رفتار بی‌ادبانه و گستاخانهٔ شخصی بود که شیر‌یخ می‌فروخت. برخورد ایشان به‌اندازه‌ای نامناسب و دور از اصول اخلاقی و مشتری‌مداری بود که گویی هیچ آشنایی با احترام و ادب ندارد. به نظر من، مدیریت باید در انتخاب و آموزش کارکنان خود بیشتر دقت کند؛ زیرا غذای خوب به‌تنهایی کافی نیست، بلکه رفتار محترمانه و محیط پاکیزه نیز بخش مهمی از تجربهٔ مشتری است.

I had a terrible experience at Kabobistan. The food was disappointing, and the fried fish was extremely oily and poorly prepared. The prices were way too high for the quality of food and service they provided. On top of that, the waiting time was far too long, and the staff were rude and unprofessional. Good customer service and quality food should be the bare minimum for a restaurant charging such high prices. Unfortunately, Kabobistan failed in all these areas during my visit. I left feeling frustrated and dissatisfied. I would not recommend this restaurant to anyone looking for good food, reasonable prices, or respectful customer service. Definitely not worth the money or the wait!

Today, I visited Kabobistan Restaurant in Woodbridge with my family. While the food was delicious and we appreciated the quality of the meal, the overall experience was extremely disappointing due to the unacceptable cleanliness of the restaurant and the very poor customer service. A restaurant is not judged by its food alone. Cleanliness, hygiene, and respectful customer service are equally important, especially when families choose to dine there. Unfortunately, the condition of the restaurant was far below what any customer should reasonably expect, and the service made the experience even worse. I am someone who generally prefers to avoid leaving negative reviews and would rather support local businesses. However, when an experience falls this far below expectations, speaking up becomes necessary. Customers spend their hard-earned money expecting a clean, welcoming, and comfortable environment—not an experience that leaves them questioning the restaurant’s standards of hygiene and hospitality. I sincerely urge the restaurant’s management and owners to take this feedback seriously. Please review the restaurant’s cleaning practices, maintain proper hygiene standards throughout the dining area, and address the shortcomings in customer service. Good food is important, but it cannot compensate for poor cleanliness and unsatisfactory service. I hope the management treats this review as an opportunity to make meaningful improvements rather than simply dismissing it as a complaint. No family should have to experience these issues when dining out. The food has potential, but the overall experience needs significant improvement. I hope the responsible people take immediate and lasting action so future customers can enjoy their meals in a clean, hygienic, and welcoming environment.