I ordered an entree and a soup. I checked the order before I left. I saw it wasn't the soup I ordered but it was the soup on the receipt so I chalked it up as my mistake. I walked back to my building in the rain, and saw the receipt from my online order was the correct soup and someone in the restaurant changed it. I went BACK this time in my car in the rain, had to find a parking space, wasting gas, time and energy. I go, explaining and showing them what they did in black and white and asked them to comp me for the soup. I was told that I had to call an 800 number to get $13 refund for a mistake THEY made. Imagine that. I will call Ben Becker instead.