Ho Wah | Chinese Restaurant

I have been a loyal customer of your restaurant for many years, since your children were little and used to do their homework at the tables. Unfortunately, the customer service has become very poor since your preteen children started taking orders. In particular, the young GIRL does not greet customers, does not smile, and often seems upset or robotic when asking for the orders in person and even worse on the phone. I believe it is important not to force children to do things they do not enjoy, because the results can be very negative. Recently, I decided not to order anything because of the way she was treating me. I told her that if she was going to serve me with anger, I would not order. She did not seem to care and even insulted me in Chinese, which left me shocked. I will not be returning to your restaurant, and I will no longer recommend it. This is very sad because your food is very good in our Jahnke area.