The service at this restaurant is terrible. The servers discriminated against me because I am white; they served people of their own race first, even though I had arrived earlier. The women working there are very rude and disrespectful. I went to pick up my food and waited over 30 minutes. I asked them several times if the order was ready, but they just gave me dirty looks and wouldn't answer. I had never seen anything like it, and in the end, I went home without the food my husband had already paid for online.
Katty, we're very sorry about what you experienced at our Fort Lauderdale location. Waiting more than 30 minutes for a prepaid order, receiving no helpful response when asking about it, and ultimately leaving without your food is unacceptable. We also take your concern about being treated differently from other customers seriously. Everyone deserves fair, respectful service, and we understand why this experience left you upset. Thank you for speaking up. We apologize for how you were treated and for the inconvenience of leaving without the meal your husband had already purchased.
