El Patron Bar & Grill

Excelente servicio buen anbiente la comida muy buena los precios axesibles

Muchas gracias yuli excelente servicio

I stopped by late at night after my workout and ordered food with extra tripe, which I paid an additional charge for. While I was in the parking lot, I even spoke to one of the employees and reminded her that I wanted extra tripe. When I got to the register, the cashier handed me my order and said, “Here’s your meal with extra rice.” I immediately corrected her and said I had ordered extra tripe, not extra rice. Instead of fixing the mistake, I was told that the order already included both extra rice and extra tripe. When I opened my food, it was obvious that wasn’t true. What frustrated me most wasn’t the mistake—it was being told something that clearly wasn’t accurate when there was still an opportunity to correct the order. If there had been a mix-up, I would have appreciated honesty and a quick fix. I paid for extra tripe, so I expect to receive what I paid for. I’ll be returning so my order can be made correctly. They were laughing the whole time not understanding the customers money keeps them open!