Updating my review: owner or corporate sent me coupons in the mail to make up for the issues with my past order. Went in and gave the coupon card, was told it expired. Let the worker know that that cant be right cause the owner or corporate mailed them to me and that I just got them in the mail a few days ago. After I mentioned that, he said theres no expiration date and that its still good. That part of the interaction didnt sit right with me. But they accepted the coupon and I got my order. Also got 3 other bowls and cheese rangoons. The older employee let me trade the free fountain drink for one of the juices so that was nice. All the food is good and they packed the containers full. The cheese rangoons are way better than panda express! I will say they did mostly change my review of them. The food was correct and the employees were nice! so id just recommend going in to order and not delivery. Also, the employees need better training on coupon cards, especially telling customers its expired and then changing to well since theres no expiration date its good, especially since the coupon cards were a Sorry from the higher ups. All in all we will be back
Hello, Danni. We are extremely sorry to hear about your experience. Receiving the wrong meats, missing an item, and having sauce flow all over the bag is not the quality we expect. We understand your displeasure, particularly given the quantity of your order. We'd appreciate the opportunity to set things right and work through these challenges with our team. Please contact us at [email protected] so we can assist you further. Thank you for bringing it to our attention.
