Wang Jiang Lou

Hi Jinny, Thank you for sharing your feedback. We’re glad you enjoyed our Peking duck and twice-cooked pork, but we’re sorry some of the food was served cold and that the dumplings didn’t meet your expectations. We understand your concerns about the quality and value for the price. We’ll share your feedback with our kitchen team and work on improving food temperature and dumpling quality. We appreciate your honest comments and hope you’ll give us another chance to provide a better dining experience. With regards, Wang Jiang Lou

Hi Wade, We’re sorry to hear that the Chao Mein did not meet your expectations. We understand your disappointment with the portion and flavor. We also want to clarify that some guests expect a dish called Chao Mein to come with a large amount of vegetables. Our version is prepared differently, with a specific combination of ingredients. When you asked about the dish, a team member was able to explain what comes in it. We apologize if there was any confusion during your visit. We’ll also review your feedback with our team to make sure our staff can clearly explain the dishes and ingredients to our guests. We appreciate you sharing your experience and hope you’ll give us another chance in the future. With regards, Wang Jiang Lou