The service is extremely bad. The staff’s attitude toward customers is terrible, and the food takes way too long. When you’re sitting inside the restaurant, you have to wait forever for someone to come take your order. The employees just look at each other and keep telling each other, “You go help them,” like nobody wants to serve the customers. It honestly makes me wonder if the employees are not receiving their tips, or if the restaurant is taking a portion of them. If that is actually happening, then it is a very poor decision by management because it directly affects how motivated the employees are to provide good customer service. Management really needs to look into this because the service is ruining the whole experience.